Problem with Diesel Southeastern Power Products generator

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Problem with Diesel Southeastern Power Products generator freeacs 03-06-2008
Posted by on March 6, 2008, 7:42 pm
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Hello, I am having problems with my generator. It is on an automatic
transfer switch and it is very unreliable about if it will run. It is
like there is something defective or lose inside the "brain" that will
not allow it to function properly. It will complain of low oil and
then turn off after a few minutes of running. There is nothing wrong
with the oil, it is SO clean you can barely see it. One time the
electrician tightened some connections and the next time the power
went out everything ran fine for hours. This has been going on for 2
years. Last year the company told us the machine must have been hit
by lightning and had us replace some circuit board, but it continues
to be unreliable. I am very upset with this company and am on the
verge of putting this thing in the back of my truck and driving it
back to where ever they are and staying in their office until they
give me my money back! This is a 21KW generator that should not have
any issues. Does anyone have any thoughts? I am at my whits end on
how to solve this. TIA, ACS

Posted by Chris Hill on March 7, 2008, 10:20 am
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On Thu, 6 Mar 2008 16:42:36 -0800 (PST), freeacs@gmail.com wrote:

>Hello, I am having problems with my generator. It is on an automatic
>transfer switch and it is very unreliable about if it will run. It is
>like there is something defective or lose inside the "brain" that will
>not allow it to function properly. It will complain of low oil and
>then turn off after a few minutes of running. There is nothing wrong
>with the oil, it is SO clean you can barely see it. One time the
>electrician tightened some connections and the next time the power
>went out everything ran fine for hours. This has been going on for 2
>years. Last year the company told us the machine must have been hit
>by lightning and had us replace some circuit board, but it continues
>to be unreliable. I am very upset with this company and am on the
>verge of putting this thing in the back of my truck and driving it
>back to where ever they are and staying in their office until they
>give me my money back! This is a 21KW generator that should not have
>any issues. Does anyone have any thoughts? I am at my whits end on
>how to solve this. TIA, ACS

Ever thought of unplugging the low oil sensor? If the unit works
flawlessly with it unplugged, it is obviously bad. If it doesn't work
at all, it may be that the unit won't work witht the sensor unplugged.
If that is the case, I'd probably spend the money on a new sensor just
to find out if that is the problem.



Posted by on March 7, 2008, 11:53 am
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> On Thu, 6 Mar 2008 16:42:36 -0800 (PST), free...@gmail.com wrote:
> >Hello, I am having problems with my generator. =A0It is on an automatic
> >transfer switch and it is very unreliable about if it will run. =A0It is
> >like there is something defective or lose inside the "brain" that will
> >not allow it to function properly. =A0It will complain of low oil and
> >then turn off after a few minutes of running. =A0There is nothing wrong
> >with the oil, it is SO clean you can barely see it. =A0One time the
> >electrician tightened some connections and the next time the power
> >went out everything ran fine for hours. =A0This has been going on for 2
> >years. =A0Last year the company told us the machine must have been hit
> >by lightning and had us replace some circuit board, but it continues
> >to be unreliable. =A0I am very upset with this company and am on the
> >verge of putting this thing in the back of my truck and driving it
> >back to where ever they are and staying in their office until they
> >give me my money back! =A0This is a 21KW generator that should not have
> >any issues. =A0Does anyone have any thoughts? =A0I am at my whits end on
> >how to solve this. =A0TIA, ACS
>
> Ever thought of unplugging the low oil sensor? =A0If the unit works
> flawlessly with it unplugged, it is obviously bad. =A0If it doesn't work
> at all, it may be that the unit won't work witht the sensor unplugged.
> If that is the case, I'd probably spend the money on a new sensor just
> to find out if that is the problem.- Hide quoted text -
>
> - Show quoted text -

I will ask my electrician about this. I am not sure it is possible,
since everything seems to be integrated in the computer "information"
center. As a programmer I am ready to figure out how to hack in there
and re-program it. ACS

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