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Subject Author Date
Better Post-Maintenance Performance Jean B. 07-07-2006
Posted by Bill on July 8, 2006, 11:33 am
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> Yes it would be annoying to be reminded about an overfill seeing that it
> could very well cause the engine to refuse to start. I know first hand it
> doesn't take much to screw things up.
My dealer overfilled mine doing the very first oil change. It was about
3/8" above the full line. Started fine when they drove it back into the
shop to drain out the excess. Fellow was pissed that I made him do it.
Along the way he asked, sarcastically, how much oil I want in the thing. I
told him to drain it to the full mark.



Posted by Jean B. on July 9, 2006, 10:59 am
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Michael Pardee wrote:

>
>>How about this: "If the oil is over the full mark and the tires aren't
>>rotated and at 42F/40R , you ARE finished." Might be a bit harsh....
>>
>>
>
> I was a service manager in an avionics shop for a few years. I was sometimes
> mildly annoyed when customers were finicky about things that made no sense
> to me, but I preferred accomodating their requests rather than leaving them
> dissatisfied.
>
> Mike
>
>
That can be smart. Yes, I think I annoyed the machanic (and I
would like not to do that). OTOH, don't you think that we,
who are looking oh-so-carefully at the MPGs and ponddering the
whys and wherefores might be interested in practices that
don't cause them to plummet?

--
Jean B.

Posted by Jean B. on July 9, 2006, 11:01 am
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Michael Pardee wrote:

>
>>How about this: "If the oil is over the full mark and the tires aren't
>>rotated and at 42F/40R , you ARE finished." Might be a bit harsh....
>>
>>
>
> I was a service manager in an avionics shop for a few years. I was sometimes
> mildly annoyed when customers were finicky about things that made no sense
> to me, but I preferred accomodating their requests rather than leaving them
> dissatisfied.
>
> Mike
>
>
Oh! PS. Irony of ironies, it was a post from YOU that I
based my note on! Thank you, BTW.

--
Jean B.

Posted by Jean B. on July 9, 2006, 10:57 am
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Bill wrote:

>
>>Spurred on by my miserable MPGs every time my car has gone in for
>>scheduled maintenance, and its failure to even recover from that the last
>>time, I decided to tape a note to my steering wheel re the amount of oil,
>>tire pressure, etc. I got some snide comments from the mechanic, BUT my
>>car is actually getting good mileage again--56+ MPGs. I may edit my note
>>a bit before my next visit, but I will keep right on doing that....
>>--
>>Jean B.
>
>
> Why didn't I think of that? Thanks, Jean. I'm going to do the same thing.
> Mine will simply say "If the oil is over the full mark and the tires aren't
> rotated and at 42F/40R , you aren't finished."
>
>
Oh! I LIKE that! I am thinking of rewriting my note, so it
won't be offensive--but I am really happy right now. I am
getting my best mileage yet. I was so afraid that I would be
getting even worse mileage than I've had since my last appt.
That would have been the pits. (I was barely hitting 50 mpg,
and before I took it in, I was getting around 55 mpg.)

--
Jean B.

Posted by Michael Pardee on July 9, 2006, 11:56 am
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I don't know why it took so long for me to remember, but a friend told me
just recently she gets exceptional service by leaving a box of donuts when
she drops off the car. A pretty slick way of being sure she is remembered as
a person!

Mike




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