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Posted by B. Peg on March 22, 2005, 11:42 pm
 
My insurance quote from Automobile Club So. CA (3-22-05):  $194 per year,
full cov, w/ $00 deductible.  Oddly, the Dodge Ram 1500 Hemi was $200 yr.
with same coverage.  Prices are too similar and may be vehicle cost related?

Test drove the Prius.  Not bad.  Snappy accelleration, but it had a bad
shimmy in front on trucker's lanes on freeway.  Some say (Prius forum) it is
due to front end mis-alignment which having done after-purchase may
alleviate that.  It surprised the salesman as well (like the infamous "I
never saw one do that before" statement.  Uh, huh!).  Wind wasn't a problem
that day, but some on the forum say the car may wander from side wind loads
and turbulence due to the design.  This seemed more like road related shimmy
though.

However, when I asked the salesman about the "battery warranty" he said he
didn't know and would ask when we got back.  He marched up to the front
"General's window and lookout post" and called me over to hear the general
manager's spew.   I asked,  "If I show up here in two years with a dead
battery, do I get another one free?"  He thumbed through a clipboard of
papers and replied, "You are covered by Toyota's warranty" which still left
me with an answered question.  "So is it free?" I asked again.  His reply
(verbatim), "You are covered by Toyota's warranty."  Me again, "So is it
free?" (for the third time).  Then he ran off on some other issue still not
answering me.  His answers seem too scripted (and he was reading from one
off a clipboard).   Dunno.  Might need to go to another dealer as this one
seems set in avoiding giving a direct answer.

Lady there drove up in hers so I got to get some feedback.  Her's was
averaging 42 mpg and she was happy with that.  Had her rear windows tinted
and had some independent shop install leather seat covers and side panels
that looked really good.

B~



Posted by Michael Pardee on March 23, 2005, 2:37 am
 
<big snip>

Wow - good thing you found out how well the dealership would back you up
before the time came!

I used to be the service manager for a general aviation avionics (airplane
electronics) shop, and I became acutely aware of how much customers
appreciated us going to bat with the manufacturers for them. The thing is
that it wasn't hard at all. We already knew all the sales and warranty
people by first name and anything that made sense to us made sense to them.
That dealership sounds like a real clinker.

Mike



Posted by Kevin Kirkeby on March 23, 2005, 4:45 am
 Indeed. Sounds like the dealership is a real piece of work. My understanding
of the California Emission Standards states is that the battery is
warranteed 10/120000km. Not positive on the exact term length, but it's a
replace or repair at no cost. That is for the TRACTION BATTERY, not the
auxillary battery, which will be subject to the 3/36K warrantee and likely
prorated by the manufacturer after that.

KK



Posted by dbs__usenet on March 24, 2005, 3:00 am
 
More likely having to do with your driving history (which is, of course
spotless) or your location (probably lowest crime in america).


Most people learn in grade school what to do if you don't understand the
answer or think the other doesn't understand the question.  You rephrase
it to enhance understanding.  One way to rephrase the question would
have been "So there is no pro-ration?"


Congrats on getting feedback from 1 person out of 150,000.

I just got back from a 1,200 mile round trip, most of it at 70MPH, but a
few hours stuck in LA "rush hour" traffic and about 100 miles around the
canyons of San Diego.  Wind?  No problem despite wind warnings on I-5.
Milage?  47.4 mpg.

Now you have feedback from 2 people.

:)



Posted by Bill on March 20, 2005, 12:27 am
 

When I insured my 2005 Prius the insurance company's computer didn't find
the ABS and Anti-Theft discounts from looking at the VIN.  Glad I caught
this because they made quite a difference.



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