The multi-display problems described by US TSB EL002-05 is exactly what I am
experiencing.
Fortunately, I took out the extended warranty up to 100,000 miles or 7
years, and my dealer said the replacement module is covered.
It's on order and hopefully, will get it installed this coming week.
Thank you for the information. I guess it's good to know I'm not alone.
--
___________________
Harvey Gersin
hgersin@comcast.net
> wrote:
>> After 40,000 miles with my 2004 Prius, the Information Module which
>> displays the engine monitor, audio, comfort settings (no navigation)
>> dropped dead this week. Dealer is ordering a new module and should be
>> installed next week.
>>
>> Interested in any other experience with a similar failure and what may
>> have caused it.
>>
> It's happening on 2004 Highlanders and Land Cruisers with the
> Navigation system, and on 2004 Prius with or without the Navigation
> system. There are different part numbers for the Nav and non-Nav Prius
> displays, so if you are having problems make sure your dealer orders
> the correct one for your car...
>
http://autos.groups.yahoo.com/group/toyota-prius-sat1/files/TSBs/2004%2B%20TSBs/EL002-05.pdf
> To quote US TSB EL002-05:
> <quote>
> Some customers may experience various malfunctions occuring in the
> multi-display. Some examples are:
> * "Audio off" is shown on audio screen while the audio system is
> playing.
> * Climate control is not responsive and may say "Check connection of
> the air conditioner."
> * Map, Destination buttons are inoperative and may display "External
> system not connected."
> * When pressing any button on the multi-display, the system takes 5 to
> 10 seconds to respond to the user's input.
> * Outside air temperature not displayed.
> </quote>
> Prior reports on various Prius boards have noted other Classic Prius'
> Newarkitis symptoms: no charge on the battery icon, no arrow flows on
> the Energy Monitor, a "stuck" Consumption screen showing many
> consecutive 100MPG (or 0 l/100km) segments even with the engine
> running at idle... It will occur randomly at first, but will get
> progressively worse. It's only covered for the basic 3 year/36,000
> mile warranty, so be careful if you're going past on mileage as it
> could be very expensive... Car is fully driveable, but it's mostly an
> annoyance. A reboot may temporarily fix the problem. Problem has been
> reported on US, Canadian, and Australian Prius so far that I've noted,
> recently on the UK list, but I don't recall one
> way or the other on the European lists... Here's some photos taken by
> an Australian Prius owner of what's occuring:
> http://www.trufit.com.au/Prius/ScreenUnitFailure/
> The car is safe to drive while waiting for the part (usually on
> backorder these days). Usually the buttons on the steering wheel work
> best when trying to change things and the display is acting up.
> The good thing is that if you have a pre-April 2004 Prius with the
> navigation system, the new display will change the Info button on the
> steering wheel to toggle between the Energy Screen and the Consumption
> Monitor.
> I have seen a few people post on the Prius-2G yahoogroup and on
> priusonline.com that they went past 36,000 miles, no extended
> warranty, and had to replace the MFD. New MFD is about US$000. Many
> of these people politely argued with their dealer (and even escalated
> to the Toyota Customer Assistance toll-free number) that this is not a
> part that is mileage dependent, and is known to fail, so they should
> have some help in replacing it. Typically they'll then get charged
> the
> price of the replacement MFD through the TSB (a refurbished unit,
> about US$50), and may or may not get free labor, instead of the brand
> new price with labor.
>
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>> After 40,000 miles with my 2004 Prius, the Information Module which
>> displays the engine monitor, audio, comfort settings (no navigation)
>> dropped dead this week. Dealer is ordering a new module and should be
>> installed next week.
>>
>> Interested in any other experience with a similar failure and what may
>> have caused it.
>>
> It's happening on 2004 Highlanders and Land Cruisers with the
> Navigation system, and on 2004 Prius with or without the Navigation
> system. There are different part numbers for the Nav and non-Nav Prius
> displays, so if you are having problems make sure your dealer orders
> the correct one for your car...
>