I've got a grid-tied photovoltaic system on my roof, and
in an effort to reduce my energy consumption and zero out
my net usage, I ordered an Equator 375 refrigerator/freezer
that is rated to use 0.88 kilowatt/hours/day. The specs for
this refrigerator meet meet all my needs
This refrigerator is manufactured in one of the European
countries under the name of Vest Frost (or something
similar, and also under the Conserv name. It's marketed
here in the U.S. by a Houston company (yeah, I know, maybe
that should have been a red flag) named Equator Appliances.
That's where my problem begins. When the fridge was
delivered, over a month ago, I upacked it and plugged it in,
and the outlet sparked. The same outlet the old, inefficient,
refrigerator was (and, unfortunately, still is) plugged into.
After a week and a half, the company sent a repairman
from a Sacramento, about 50 miles away, to have a look.
He confirmed that there was a short in the fridge, and left.
About two weeks ago, the company in Houston decided the
problem was with the electrical cord, and said they'd send
one to the repairman and he'd come back to fix it. The
repair man still hasn't received it.
I've been over a month now with what is essentially a
useless pile of junk in my kitchen, right next to my old
SUV-equivalent of a fridge, which is still sucking up the
juice.
My question is, Has anyone else had any experience with
this company that would either confirm or challenge my
suspicions that I'm being given the runaround at best, or
being ripped off, at worst?
Any feedback will be appreciated.
John Patterson
Grass Valley, CA
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